Go through the following steps to see if you can resolve your concerns with an alternation in your set-up. Most of the time problems can be resolved with a review of your set-up. 

Do you have the right-sized adapter? 

What is the make model and size of your fridge?  Check the maximum output current needed for your device -  including the start-up power draw (which is more than the average operating draw). 

If your device requires a higher output than the adapter you are using you will need to purchase a more powerful adapter. g. For larger and/or more powerful fridges, please see our 12.5A Adapter.

Have you checked your connections are working? 

You may find it is not the fridge but one of your connection points that has failed

• Check if the plug and socket are connected
• Check the fuse
• Check the power switch on the control panel is on
• The Compressor starts delay protection 3 minutes after turning on

Have you started the Fridge correctly? 

• You must press and hold the start button for three seconds for the fridge to start. Review the manual for further information 

Is the fridge on a flat surface? 

The fridge must be used on a flat surface to work

 Have you set the temperature correctly? 

The left side can not be set lower than the right side

Do you have space around the fridge? 

The fridge requires ventilation to run efficiently

Have you packed the fridge too full? 

If you are using it as a fridge/freezer make sure the lid can close fully - if not the cold air will circulate into the fridge section and vice versa 

Make sure there is plenty of room for the fridge to ventilate. If not, it will have to work much harder/longer.

Do you have an error code? 

Please try the following troubleshooting steps to resolve based on the code: 

• Code F1 displayed:

• Code F2 displayed:

• Code F3 displayed:

• Code F4 displayed:

• Code F5 displayed:

• Code F6 displayed:

• Code F7 / F8 displayed:

Are you trying to use a solar blanket and battery setup or similar?