Aramex Courier Support

Justine
Justine
  • Updated

Phone number 1300 327 892 

 

How do I check the tracking of my parcel with Aramex? 

Tracking your parcel with Click here

 

I had a calling card left and need a redelivery with Aramex, how do I do that? 

Click here to read about the steps involve.d 

 

I need to redirect the destination of my parcel 

Click here to see the two options available to you

 

I need to return a long item to Campsmart with Aramex, how do I do that? 

The first step is to book your parcel with your parcel connect agent.

You can find information about this service by clicking here. 

 

Where is my local depot? 

Click here to search for an Aramax depot near you.

 

How long will my parcel with Aramex take? 

Click here to get a delivery estimate.

 

Instructions on lodging a case with Campsmart.

In order to submit a case,  you will need to gather the following information:
 
1. Your Order Number
2. A full description of the problem (if relevant)
3. Any alternative contact details
4. Photos of the issue (If product/delivery related)
 
To start your claim:
 
Step 1.
Log into your Campsmart Customer Account via the Resolution Center
 
Step 2.
Submit your case via the Resolution Centre.
 
Once your case has been submitted our resolutions team can start working on a solution for you.
 
Further instructions for logging into your account can be found in the Customer Support Portal - Click Here

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