Shipping Returns - Booking Options

Justine
Justine
  • Updated

 

If you have completed your Return Request and received confirmation it has been accepted and you have the RMA number you can book a return. 

 

All returns must be made within 30 days of the RMA number being issued. If the return is not received within 30 days the authorization will be canceled. 

 

All returns are paid for by the buyer. We recommend sending items with tracking. We will not refund items we do not receive. 

Items returned in poor condition will not be accepted. Please package your item thoughtfully. 

You may be charged a restocking fee. 

 

You must choose and pay for your own carrier. We do not make any recommendations or guarantees about the services below. 

 

https://www.couriersplease.com.au/ship-domestic

 

https://www.smartsend.com.au/

 

https://www.aramex.com.au/our-services/send-your-parcel/

 

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