Allied Express Contact for Customers

We ship longer items with Allied Express. 

You can follow the tracking and get updates on their website: 

https://www.alliedexpress.com.au/

To call Allied dial: 13 1373

To read the Allied FAQs

https://www.alliedexpress.com.au/faq/

Instructions on lodging a case with Campsmart.

In order to submit a case,  you will need to gather the following information:
 
1. Your Order Number
2. A full description of the problem (if relevant)
3. Any alternative contact details
4. Photos of the issue (If product/delivery related)
 
To start your claim:
 
Step 1.
Log into your Campsmart Customer Account via the Resolution Center
 
Step 2.
You can submit your case through the Resolution Centre.
 
Once your case has been submitted, our resolutions team can start working on a solution for you.
 
Further instructions for logging into your account can be found in the Customer Support Portal - Click Here.